Customer Experience professional focused on CRM, process analysis, customer service. Certified Salesforce Admin.

4x Salesforce Certified (Administrator, Platform App Builder, Sales & Service Cloud Consultant). Expert user of data ETL tools (extract, transform and load) such as EasyMorph. I enjoy problem-solving and automating processes / data flows to help companies be more efficient.

Consultor con más de 12 años de experiencia en gestión y ejecución de proyectos de transformación digital focalizados en CRM, liderando equipos multidisciplinares en diferentes áreas geográficas. Especializado en la transformación digital de la compañía, estrategia de negocio y mejora de procesos de negocio . Ingeniero técnico informático por la UAB, Máster MBA en La Salle URL y 17x certificado en Salesforce (Salesforce Solution Architect).

Salesforce consultant, Salesforce Administrator Freelance/Permanent Salesforce SFDC, Salesforce Administrator certified, Veeva administrator certified. SFDC admin, configuration, reporting, data integration and data migration. 12 years CRM Siebel. Technical architect Siebel on Windows, Solaris, HPUX, AIX. Siebel team Lead server administration and support, server troubleshooting, performance tuning, server automation VB script Ksh unix script. Siebel Data migration EIM. Oracle PL/SQL development. MS SQL server support. Siebel 2nd line support ticket resolution. Siebel data model, Workflow, Assignment Manager, server component support and tuning. Specialties: Salesforce Administration configuration Unix Oracle Siebel server administrator Salesforce Apex Data Loader

I like to think of myself as a bridge between Business and IT: IT Specialist and Consultant (CRM and Marketing) Business Analyst Functional Lead Trainer and "Brainstormer" ..always looking for human connection and inspiring SUPPORT MY SF IDEAS! https://ideas.salesforce.com/s/idea/a0B8W00000Gdh1IUAR/enable-process-and-flow-to-support-commaseparated-values-in-rule-criteria https://ideas.salesforce.com/s/idea/a0B8W00000H4Wv0UAF/dependent-multiselect-picklist-option-in-flows https://ideas.salesforce.com/s/idea/a0B8W00000HlLq2UAF/enable-validation-rule-before-closing-a-whatsapp-chat https://ideas.salesforce.com/s/idea/a0B8W00000Gdm2ZUAR/call-duration-standard-field https://ideas.salesforce.com/s/idea/a0B8W00000GdncmUAB/standard-object-gdpr-with-preconfigured-fields https://ideas.salesforce.com/s/idea/a0B8W00000Gdq5EUAR/one-case-support-for-multiple-record-types https://ideas.salesforce.com/s/idea/a0B8W00000QLfNFUA1/survey-data-maps-matrix-questions https://ideas.salesforce.com/s/idea/a0B8W00000QO50bUAD/allowing-lead-merge-fields-for-automated-messages-in-enhanced-whatsapp-channel

10 years of SALESFORCE experience as administrator, developer and consultant. Salesforce certifications: Sales, Service and Experience Cloud Consultant, CPQ Specialist and Advanced Administrator.

Salesforce Technical/Team Lead | Salesforce Senior Consultant | Salesforce Senior Developer | 20x Salesforce Certified | >12x years experience in CRM software solutions | Salesforce Trailhead "Four Star Ranger"

- Business Analyst / Team Lead / Project Manager - Sales Cloud/ Service Cloud / Field Service & Experience Cloud - Análisis de requerimientos - Estimaciones y propuestas - Diseño Solución - Configuración y administración de plataforma - QA, US & UC - Demos & Formaciones - UATs & Gestión de Incidencias - Gestión Cliente, Equipo y Proyecto

I am a Salesforce x7 Certified Professional with over 4 years of experience in the Salesforce ecosystem working as Business Analyst, Consultant and Administrator. Understanding the business needs and translating them into Salesforce solutions is one of the things I enjoy the most. But. what motivates me, is being able to help our clients to increase their business efficiency by having a more automated and streamlined process making the most out of the wide variety of Salesforce tools.

I am a Civil Engineer, but despite my studies, I have been involved in Salesforce for more than 4 and a half years and I have 3 certifications. Throughout this time, I have dealt with the Sales and Service clouds, and I have played both mixed and development-only profiles. I have also worked with Agile methodology and Git repository.