C/4HANA Cloud Associate Certified(Marketing 1902,Sales 1811 with Callidus CPQ and Commissions, Service 1811 with FSM 19Q1),SAP CRM 7.0 EhP1 Service Professional Certified & BCM 7.0 trained also cross-skilled on SD and S4HANA Sales 1909Certified consultant with 6 E2E implementations in CRM,BCM & ECC and 3 business transformation projects in CRM 7.0 EhP3 and EhP4 respectively (@Singapore and UAE), including Fiori/UI5/OData/SD,17 yrs of ERP experience including C4C,CRM 7.0,SD,BCM7.0,&ABAP,seeks career opportunities as C/4HANA-CRM Functional Lead/Architect in order to achieve the company’s objective of providing world class services to the client and realize technology driven business transformation initiatives. Specialties: Been part of 6E2E SAP implementation projects including 4 in CRM 7.0 (one each in EhP0, EhP1-for IS-U EhP2-for IS-R and EhP3) and 3 business transformation projects in CRM 7.0 EhP3 and EhP4 respectively (@Singapore and UAE), including Fiori/UI5/OData/SD. Also worked on C4C 1608 • Passed SAP Certified Application Associate – SAP S/4HANA Sales 1909 Upskilling in Mar 2021 • Passed SAP Certified Application Associate – Sales and Distribution with SAP ERP 6.0 EhP7 in Mar 2021 • Passed SAP Certified Application Associate – SAP Commissions Implementation in Mar 2021 • Passed SAP Certified Technology Associate – SAP Marketing Cloud (1902) Implementation in Oct 2019 • Passed SAP Certified Application Associate – SAP Sales Cloud 1811 in Oct 2019 • Passed SAP Certified Application Specialist – SAP CPQ (Configure, Price and Quote) in Oct 2019 • Passed SAP Certified Application Associate – SAP Service Cloud 1811 in Oct 2019 • Passed SAP Certified Application Associate – SAP Field Service Management 19Q1 in Oct 2019 • Passed SAP Certified Application Professional - Service with SAP CRM 7.0 EhP1 in Jun 2014 • Successfully completed SAP BCM 7.0 SP2 Technical Workshop conducted by SAP APJ in Mar 2012 • Passed SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 in Jul 2011 • Trained in SAP ABAP 4GL in Oct 2007 Also experienced on ABAP (NW 7.0) for 2.2 years, CRM 7.0 Technical for 1.3 years, gradually CRM 7.0 Service Techno-Functional EhP1(for IS-U) & EhP2(for IS-R) for 3 years (including BCM 7.0 for 1 year), then SAP CRM 7.0 Functional Lead for 2.3 years and finally last 7.4 years as SAP CRM 7.0/C4C Manager/ Solution Architect. Also worked on design/solutioning for custom UI5 app AMS with CRM and SD as back-end. Previous ERP experience of 1.7 years in MS Dynamics NAV implementation.

Mas de 20 años de experiencia en SAP en los modulos ECC SD, MM, y WM -EWM , BRIM + 14 años de experiencia en CRM/Hybris en distintos Módulos., como Servicios, Ventas, Mercadeo, IC e E-commerce, Loyalty Managment y soluciones verticales como TELCO e integración con REX y DSD. He participado en distintos Proyectos de Implementacion Full Iife Cycle, Upgrade, Roll-Outs y Quality assurance, en distintas industrias y países de la Región Americana y algunos en Europa y África. Experiencia como Instructor de Cursos y Academias en las areas de experticia de SAP Email: luis.felice@gmail.com Telf: +34 642136657